OMA Chapter 10

Question 1

What are the main things covered in OMA chapter 10?

Answer 1

Aviation security
Country threat levels, security passes, bomb threats, hijack, disruptive passengers, misuse of lasers, preventative security measures,unaccompanied baggage, carriage of firearms by police

Question 2

What are the possible threat levels?

Answer 2

Low
Moderate
Medium
High
Elevated high

Question 3

If an aircraft is wet leased, who is responsible if there is a security threat made?

Answer 3

The wet lease operator

Question 4

What should you do if a threatening message is discovered on board?

Answer 4

Confirm if pre departure search was carried out
Contact ICC
If unable to contact ICC, treat as green unless further notes found
Do not take further action unless assessed by ICC
Preserve message and avoid fingerprints

Keep on a need to know basis

Question 5

Where is the information needed for conducting an aircraft search in the air, in the event of a security threat?

Answer 5

OMA 10.1.8

Question 6

What is easyJets policy in the event of hijack?

Answer 6

Safety of pax and crew primary importance
Comply with demands, but dont surrender and also avoid conflict
Attempts to resist or overpower hijackers are excessively dangerous
Concentrate on landing asap and keep flight deck door closed

Question 7

What should you set transponder to in event of hijack?

Answer 7

7500

Question 8

What are the main hijack procedures?

Answer 8

Squawk 7500
Inform ATC and notify if flight deck is secure
Seat belt sign on
Speak to crew via interphone
Find somewhere safe to land and resolve on ground
Avoid violent aircraft manoeuvres
Cabin crew should focus on keeping everyone calm and not jeopardise safety

Question 9

What is a level 1 disruptive passenger?

Answer 9

Non-compliance
Irrational
Disorderly

Question 10

What is a level 2 disruptive passenger?

Answer 10

Physically disruptive
Damage to property or aircraft
Physical assault of other crew or pax

Question 11

What is a level 3 disruptive passenger?

Answer 11

Life threatening behaviour
Threat or involvement of weapon
Attempt to open exits

Question 12

What is a level 4 disruptive passenger?

Answer 12

Attempted or actual flight deck door breach, including violence directed at the door

Question 13

Can film or photos be confiscated from pax?

Answer 13

No, but you can obtain their contact information and permission to pass footage onto police

Question 14

Can alcohol be confiscated from pax?

Answer 14

Yes, but must be returned at the end of the flight

Question 15

Can you take a photo of someone’s ID?

Answer 15

No

Question 16

How can you support cabin crew in disruptive passenger incident?

Answer 16

Make PA
Use seatbelt sign
Do not leave flight deck
Request police meet the aircraft
Divert

Question 17

Which disruptive levels should police be called?

Answer 17

Always call for level 2, 3 and 4

Question 18

What should you do if requesting police in Italy?

Answer 18

Complete an Allegato A form and email the pdf file to the police officer

Question 19

Can crew give police their phone number, address or email?

Answer 19

No - quote the AOC address (ie Hangar 89)

Question 20

Can you claim financial compensation if assaulted on duty?

Answer 20

Yes, and easyJet will support and assist staff in obtaining compensation when appropriate

Question 21

What should you do in the event of a laser attack?

Answer 21

Look away and shield eyes (do not try to find light source)
Consider autopilot
Consider handing over control
Shield eyes and maybe use sun visor
Turn up cockpit lights
Avoid rubbing eyes
If possible, note location of source and inform ATC
Consider go around
Inform ATC

Question 22

What should you request if on an unplanned nightstop in certain countries outside the EU? (Egypt, Jordan, Morocco, Tunisia, Turkey)

Answer 22

Seal pack

Question 23

Who is authorised to access the aircraft after a search has been completed?

Answer 23

Only people with a legitimate reason for access

easyJet staff, or agents contracted by easyJet
Operating crew
Passengers with valid boarding card
Police, customs or immigration
Government inspectors on duty

Having the appropriate pass does not, in itself, justify access. A valid reason is needed

Question 24

Are ad hoc requests for uplift of in flight supplies (toiletries, food, bottled water etc) permitted?

Answer 24

Not permitted in airports where easyJet does not have contracted and regulated suppliers.

Cabin crew shall refer to Cabin Standards Manual for the current list of countries where uplifts are not permitted.

Question 25

What do you do if someone tries to enter the aircraft but their ID does not have a photo?

Answer 25

Crew shall verify the ID against another form of government issued photo ID (e.g. passport, driving licence or national ID card)

Question 26

What do you do if someone tries to enter the aircraft but their ID does not have an expiry date?

Answer 26

Airport has an electronic access system that checks the pass is in date, therefore expiry date check is not possible or required

Question 27

Can a passenger return to the aircraft after disembarkation to search for their lost property?

Answer 27

Yes, if accompanied by cabin crew

Question 28

Where should an unauthorised person found on board be asked to go to?

Answer 28

Where possible, asked to remain until airport security have arrived

Question 29

When can crew begin a security search?

Answer 29

Search may not start until aircraft has reached its final parking position. Crew are permitted to commence the security search once an area has been vacated. Passengers will not be permitted to pass through, or reenter, this area

Question 30

If an aircraft has been positioned by pilots, with no cabin crew on board, would it then need a search or tidy?

Answer 30

It must be treated as a cold aircraft for security purposes

Question 31

Where is the information regarding security needs during a diversion?

Answer 31

OMA Chapter 10.2.5.2

Question 32

Where must be searched when conducting the 3 row procedure?

Answer 32

3 rows before and 3 rows aft of where the offloaded passenger was seated, plus all toilet areas

Question 33

What does HOT stand for, in making an assessment of a suspicious item found on board?

Answer 33

Hidden Obviously Suspicious Typical of the environment

Question 34

What additional paperwork is in place downroute in Jordan?

Answer 34

Aircraft Security Search Checklist Ground staff will provide this, and it will be signed by commander and cabin manager It will then be handed to the ground handling agent and retained in their records at the airport

Question 35

Must the commander be notified before a flight if a firearm is on board?

Answer 35

Yes, in writing

Question 36

Where can a firearm be carried?

Answer 36

In a locked container in the flight deck, with the key being kept by the officer. It must be unloaded and in the container prior to boarding, and cannot be reloaded until after disembarkation Or carried on the person of the officer, providing either it is a domestic flight in Italy or UK armed police protection officers on a domestic UK flight In other cases (e.g. foreign protection officers) firearms can be stored in the hold

Question 37

Can you refuse to allow a firearm to be carried by an officer in flight?

Answer 37

Yes