Flashcards in 6) Cultural Diversity Deck (5):
How is culture identity defined?
By each person in relationship to the group or groups with whom they belong
Based on heritage and personal choice
Why is it important to take into account diversity in healthcare?
Increasingly diverse populations
Taking a patient-centred approach improves outcomes
Huge disparities in care accessed
What are the problems relating to diversity?
Misunderstanding of each other's expectations
Non-compliance as don't understand patient perspective
Conflict or isolation within staff groups
How is service presentation influenced by culture?
Issue of access
Thoughts about mental health
Way they make sense of certain symptoms
View of potential services
Treatment they find acceptable