Chapter 7

Question 1

What are 3 challenges faced by an organization

Answer 1

1. Environmental challenges
2. Organizational challenges
3. Individual challenges

Question 2

What are environmental challenges faced by an organization

Answer 2

• Rapid change
• Globalization
• Technology
• Workforce diversity

Question 3

What is workforce diversity

Answer 3

Different people working together in an organization

Question 4

What are organizational challenges

Answer 4

Controlling cost
Improving quality
Paperless organization
Downsizing
Organization restructuring 
Outsourcing

Question 5

What are individual challenges

Answer 5

• Productivity
• Social Responsibility
• Empowerment
• Brain drain
• Job insecurity

Question 6

What are new trends in workplace

Answer 6

• Education
• Work time
• More option
• Standard of living
• Expectations and demand
• Gender issue
• QWL
• TQM