Chapter 9

Question 1

What are 5 HRM functions

Answer 1

1. Staffing
2. Human resource development
3. Compensation and benefits
4. Safety and health
5. Employee & labor relations

Question 2

What are functions of planning and selection

Answer 2

• Forecasting and planning
• Job analysis and description
• Recruitment and screening
• Testing and interviewing

Question 3

What is screening

Answer 3

Short listing

Question 4

What is HRIS

Answer 4

Human resource information system is used to make decisions about human resources. This is responsibility of HR department.

Question 5

What are functions of measuring performance and employee development

Answer 5

• Performance appraisal
• Analyze training needs
• Training programs
• Evaluating program effectiveness
• Career counseling and development

Question 6

What is collective bargaining

Answer 6

When union/group deal with management for some purpose is called collective bargaining. It is also important HR function.

Question 7

What are functions of uncovering and resolving employee problems

Answer 7

• Accessing employee stress

- Employee motivation systems

Question 8

What are EAP’s

Answer 8

(EAP)Employee assistance programs

Question 9

How HR works in small, medium and large size organization

Answer 9

In small one person perform different management including HR. In medium HR manage itself is a HR department and in large organization there is proper HR department.

Question 10

What are 3 areas of connection between HR manager and operations manager

Answer 10

1. Specific services
2. Advice
3. Coordination

Question 11

What influence the practices of HR

Answer 11

• External/macro level influences

- Internal/micro level influences

Question 12

What are External/macro level influences on HR

Answer 12

Economy state
Competition for product and labor market 
Government laws, rules
Characteristics of labor force
Technology

Question 13

What are Internal/micro level influences

Answer 13

Unions
Characteristics of HR activities
Attitude of managers